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Amazon Basics Corded Variable Speed 550 W 13 mm Reversible Power Hammer Drill Machine | High Power Impact Drilling | Forward & Reverse Modes | 20L x 6W x 26H cm | Yellow

₹1,500.00

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Delivery & Return
Delivery & Return Policy – Lata Universal

At Lata Universal, we are committed to offering a smooth and transparent delivery and return experience for all our valued customers across India. Whether you’re purchasing hardware, electricals, tools, or other essentials, this policy applies to all product categories.

🚚 1. Delivery Policy

⏱️ 1.1 Delivery Timeframe

Orders are usually processed within 2–3 business days after payment confirmation.

Standard delivery: 7–10 business days, depending on:
- 📦 Product availability
- 📍 Delivery location
- 🚛 Courier partner coverage
Note: In case of out-of-stock or back-ordered items, we will notify you with revised timelines or alternatives.

🌐 1.2 Shipping Coverage

We deliver to all major Indian cities and towns via trusted logistics partners.

Remote or rural areas may take longer, based on courier availability.

💰 1.3 Shipping Charges
- ✅ Free shipping on prepaid orders above ₹2,000.
- ✅ Orders below ₹2,000:
  
  📦 ₹99 for standard packages
  
  📏 Higher charges for bulky/heavy items (shown at checkout)
🛠️ 1.4 Bulk or Customized Orders

Bulk or custom fabrication orders may take up to 14 business days for delivery.

Dedicated logistics support will handle these cases.

📲 1.5 Tracking & Notifications

Once shipped, tracking details will be sent via SMS/email.

You can track the delivery on our website or the courier’s tracking page.

🔁 2. Return & Replacement Policy

We value customer satisfaction. If you're not happy with a product or received something incorrect/damaged, we’ll resolve the issue efficiently.

📋 2.1 Eligibility Criteria
- ✅ Product is damaged, defective, or incorrect
- ✅ Return requested within 5 days of delivery
- ✅ Product is unused, uninstalled, and in original packaging
- ✅ Includes all accessories, tags, manuals, and invoice
🚫 2.2 Non-Returnable Items
- 🔸 Used, installed, or damaged items post-delivery
- 🔸 Custom or made-to-order products
- 🔸 Clearance or “Final Sale” items
- 🔸 Cut wires, opened electricals, or used consumables
📦 2.3 Return Process
- 📨 Raise a Request: Email support@latauniversal.in or WhatsApp with:
  
  🆔 Order ID
  
  📷 Product images
  
  📝 Reason for return
- ✅ Approval & Instructions: We’ll verify and confirm eligibility.
- 🚛 Pickup/Drop-off:
  
  📍 Pickup arranged (where serviceable)
  
  📦 Or send it to our return center
- 🔍 Inspection & Resolution: Post-inspection, we’ll issue a refund or replacement within 7–10 working days.
💸 2.4 Refunds

Refunds are made to the original payment method or as store credit, based on your preference.

Note: Shipping charges are refundable only if the return is due to our error (e.g. wrong/damaged item).

❌ 3. Order Cancellation Policy
- 🕓 Orders can be cancelled within 6 hours if not yet shipped.
- 📦 Once shipped, cancellation is not allowed. You may initiate a return if eligible.
🤝 4. Customer Support

We’re here to assist you with delivery, tracking, returns, or product queries.
- 📞 Phone/WhatsApp: +91-7208706959
- 📧 Email: support@latauniversal.in
- 🕒 Working Hours: Monday to Saturday, 9:30 AM – 6:30 PM
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Introducing the Amazon Basics 550 W 13 mm Corded Variable Speed Reversible Power Hammer Drill Machine – the ultimate tool for your inventory. With a powerful 550 W motor, this drill makes quick work of any drilling task. Its impact drilling feature allows you to easily penetrate masonry, wood, and steel with precision. The max drilling capacity is 25 mm for wood, 10 mm for steel, and 13 mm for concrete. It’s dimensions are 20L x 6W x 26H cm . Equipped with a stable handle and forward/reverse modes, this hammer drill provides efficient and precise drilling. With an easy-to-use speed control that ranges from 0 to 3,000 rpm, this hammer drill delivers unmatched performance. Accessories Included: Along with the main unit, you also get a side handle, ruler, chuck key, and four different drill bits. Everything you need in one convenient package! Drilling & Hammering Modes: Choose between regular drilling mode or switch to hammering mode when working with masonry or concrete surfaces. Either way, this powerful tool will deliver excellent results each time. Forward & Reverse Modes: The handy button on this hammer drill allows you to easily switch between forward and reverse modes for quick and efficient use. Upgrade your home toolkit with the Amazon Basics 550 W 13 mm Corded Variable Speed Reversible Power Hammer Drill Machine. Order now!

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